Which method is viable for controlling pedestrian traffic at a scene?

Communicating with pedestrians and informing them that they are not forgotten is essential in maintaining safety and managing the scene effectively. This approach not only acknowledges the presence of pedestrians but also helps to establish a sense of trust and reassurance. By engaging with them in a calm manner, officers can provide clear instructions and guidance, which aids in controlling pedestrian traffic without escalating the situation or causing panic.

This method fosters a better understanding among the public about the situation, allowing them to comply with commands more willingly. In contrast, ignoring pedestrians can lead to confusion and potential safety hazards, yelling may provoke anxiety or resistance, and forcing pedestrians to wait indefinitely creates frustration and can lead to crowd control issues. This engaging communication strategy is thus not only a good practice from a safety perspective but also from a community relations standpoint.